The police and fire department in Costa Mesa, CA needed to bring the communications and software applications in all of their vehicles up-to-date. The computer hardware and applications in their vehicles were obsolete, bulky and did not have the functionality that newer systems offer — and that officers need. The challenge they faced was choosing the best system for their needs and getting it installed with minimal downtime for each vehicle. To begin the process of procuring a new system, they sent out a formal request for proposal (RFP) and received nine bids in response.
After evaluating the available options from the nine companies that responded to the RFP, Costa Mesa chose the Datalux Tracer T5 — primarily for its all in one design. The streamlined design minimizes the components in the vehicle while maximizing the functionality for the front-line officer. The Datalux Tracer T5 is equipped with a fast Intel® Core™ i5 processor, maximum memory and internal GPS, bluetooth and WIFI. This model will position the City of Costa Mesa Police and Fire Department to not only support today’s applications, but to also add applications in the future.
The Datalux Tracer is the most compact, integrated 12.1 inch all-in-one unit for public safety on the market. This rugged computer system was designed from inception to meet the needs of public safety professionals and the environments they face every day. The Tracer T-5 is the 5th generation of Datalux’s public safety proven mobile computers. The system features a space-saving all-in-one design and the industry’s only steering wheel mounted keyboard. Designed to enhance mission capabilities, it provides the ergonomics and the processing power officers need in today’s demanding mobile computing environments. The Tracer T-5 computer offers the speed for optimizing performance of peripheral equipment while maximizing the limited space available in today’s fully equipped downsized police vehicles.
Throughout the evaluation, procurement and deployment process, Datalux was in sync with IT, support staff and fleet services, providing support and constant communication,” says Les Gogerty, Captain, City of Costa Mesa Police Department. “Once we started implementing, any modifications that were needed were quickly accomplished by Datalux.”
Besides getting glowing references for the system from police departments in neighboring localities, the City of Costa Mesa cited various other reasons why the Datalux bid was successful:
- The T5 is the best performing all-in-one computer they evaluated.
- It offers full power PC computing in a compact footprint.
- Its optimal mounting hardware design provides maximized functionality in the vehicle for front-line officer.
- It’s easy to install, offering reduced post purchase installation costs.
- Because it’s installed within 90 minutes, the time the car is out of service is minimized.
- Ease of use for IT and facilities staff, with easy access to upgrades.
- Its flexible backlit keyboard options allow for optimal functionality and comfort when typing reports in the vehicle.
- Touch screen technology allows personnel to respond to a call without tying up emergency radio frequencies.
- Its made in the USA with local support and service.
“We had many projects deploying simultaneously and Datalux helped us by absorbing every detail of the mobile project,” Gogerty explains. “We feel confident in our new mobile computing solution and the Datalux team that supports it.”
Datalux Corporation designs, manufactures and markets specialized computer products for demanding environments, including public safety and healthcare. Datalux products are well-suited for installation in locations that require unique, durable products and have limited space available. Product offerings from Datalux range from individual components such as keyboards, monitors and computers to complete systems.